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We Value Your Privacy
Fleming Outdoors is the sole owner
of the information collected on
www.flemingoutdoors.com . Fleming Outdoors collects information from our
users at several different points on our website.
Fleming Outdoors is hosted on
Yahoo! Servers. Yahoo! Is a worldwide leader in technology and web hosting.
Yahoo! Uses the most current online security protocols.
Truste Privacy Program:
Fleming Outdoors has been awarded TRUSTe’s Privacy
Seal signifying that this privacy policy and practices have been reviewed by
TRUSTe for compliance with
TRUSTe’s program requirements
including transparency, accountability and choice regarding the collection and
use of your personal information. The TRUSTe program does not cover information
that may be collected through downloadable software. TRUSTe’s mission, as an
independent third party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and innovative
trust solutions. If you have questions or complaints regarding our privacy
policy or practices, please contact us at
Fleming Outdoors 1-334-562-3292.
If you are not satisfied with our response you can contact
TRUSTe here
Ordering:
We request information from the
user on our order form. A user must provide contact information (such as name,
email and shipping address) and financial information (such as credit card
number, expiration date). This information is used for billing purposes and to
fill customer’s orders. If we have trouble processing an order, the information
is used to contact the customer.
Information Use
Log Files:
Like most standard Web site
servers we use log files. This includes internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit pages, platform
type, date/time stamp and a number of clicks to analyze trends, administer the
site, track user’s movement in the aggregate and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to personally
identifiable information. There is absolutely no way we can gain any access to
anyone’s personal information using log files.
Cookies
A cookie is a small text file that
is stored on a user’s computer for record-keeping purposes. We do use cookies on
this site. Our cookies are collect by a third party intermediary (Yahoo!) that
provides us this information for site analysis. We do not link the information
we store in cookies to any personally identifiable information while on our
site. We use persistent cookies that are intended to track the number of clicks
to analyze trends, administer the site, track user’s movement in the aggregate
and gather broad demographic information for aggregate use. You can remove
persistent cookies by following directions provided in your Internet Browser’s
"Help" file. Remove Cookies Link
Third Party Cookies
The use of cookies by our [partners, affiliates, tracking utility company,
service providers] is/is not covered by our privacy statement. We do/do not
have access or control over these cookies. Our [partners, affiliates, tracking
utility company, service providers] use session ID cookies [to make it easier
for you to navigate our site, in order for you to use the shopping cart. We use
Google Analytics and Live Person Chat to as third party affiliates.
Communications From the
Site:
Special Offers and Updates
We send all of our customers an email
confirmation on every order they place. Established customers will occasionally
receive information on new products, services, special deals and closeouts. Out
of respect for the privacy of our customers we present them with the option not
to receive any of these types of communications. You can click on the link at
the bottom of the email and this will let you opt out of our email newsletter or
you can email us at admin@flemingoutdoors.com stating you no longer want to receive our
newsletter.
Service Announcements
On rare occasion it is necessary
to send out a strictly service related announcement. For instance, if our site
is temporarily suspended for maintenance or is having problems we might send out
an email. These communications are not promotional in any way.
Access To Personally Identifiable Information
If your personally identifiable
information changes, or if you no longer desire our service, you may correct,
update, delete or deactivate it by emailing us at
admin@flemingoutdoors.com ,
calling us at 800-624-4493 and speaking to a customer service representative or
mailing us at our address below.
Customer Service
We communicate with our customers
on a regular basis to provide requested services and in regards to issues
related to their account we reply via email or phone, in accordance with the
users wishes
Sharing:
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, court order, or legal process
served on our Web site.
Third Party Advertisers
There are no third party
advertisers on our site. So there will not be any information on our site sold
or given to any third party advertiser that wishes to use it for promotional
emails or demographic uses.
Third Party Intermediaries
We use an outside shipping company
(UPS, Fed Ex, etc.) to ship orders to our customers. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes.
Tell A Friend
If you choose to use our referral service to tell a friend about our site, we
will ask you for your friend’s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site. Your
friend may contact us at admin@flemingoutdoors.com to request that we remove
this information from our database.
Service Providers
We use other third parties to
provide services such as web site hosting, shopping cart functions, order
retrieval (Yahoo!) and credit card processing (I-Payment) (PayPal). When a
customer orders a product, we share personal information that is necessary to
the third party to provide these services. These third parties are not allowed
to use personally identifiable information except for the purpose of providing
these services.
Links
This web site will sometimes
contain links to other sites. Please be aware that Fleming Outdoors is not
responsible for the privacy practices of other such sites. We encourage our
customers to be aware when they leave our site and read the privacy statements
of each and every Web site that collects personally identifiable information.
This privacy statement applies strictly to the information collected by this Web
Site.
Blogs, Product Ratings and Reviews
If you use a blog, product rating or product review on this website, you should
be aware that any personally identifiable information you submit there can be
read, collected, or used by other users of these forums, and could be used to
sent you unsolicited messages. We are not responsible for the personally
identifiable information you choose to submit.
Security
This web site takes every
precaution to protect our customer’s information. When customers submit
sensitive information via the site, their information is protected both on and
offline. When our registration/order form asks users to enter sensitive
information (such as credit card information), that information is encrypted and
is protected with the best encryption software in the industry – SSL. While on a
secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator or Microsoft Internet Explorer becomes locked, as
opposed to unlocked, or open, when users are just surfing the net.
While we use SSL encryption to
protect sensitive information online, we also do everything we can to protect
user-information off-line. All of our customers’ information is restricted to
our offices. Only employees who need the information to do a specific job
(billing clerk or customer service representative) are granted access to this
information. Our employees use password protected software to view customer
information.
Secure Socket Layer (SSL):
Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain
kinds of information, such as financial services information or payment
information. An icon resembling a padlock is displayed on the bottom of most
browsers window during SSL transactions that involve credit cards and other
forms of payment. Any time a Yahoo! Store asks for a credit card number during
checkout for payment, it will be SSL encrypted. The information you provide will
be stored securely on our servers.
CISP Compliance: Yahoo!
Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard,
the Cardholder Information Security Program (CISP) outlines a standard for
security procedures for merchants and service providers that store, process, or
transmit cardholder data
Credit Card Authorization
When we collect your credit card
information we will verify the Name, Billing Address, Expiration Date, Telephone
Number. If any of this information does not match with the credit card company
then we will contact our customers via email or phone to before the card is
processed.
Privacy Policies Changes
If we decide to change our privacy
policy, we will post those changes to this privacy statement, the homepage and
other places we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. We
reserve the right to modify this privacy statement at any time, so please review
it frequently. If we make material changes to this policy, we will notify you
here, by email or by means of notice on our homepage.
Contact
Information
Fleming Outdoors
5480 Highway 94
Ramer, Al 36069
Phone: 800-624-4493
Fax: 334-562-9000
Email:
admin@flemingoutdoors.com
Website:
www.flemingoutdoors.com
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